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    Welcome to your support dashboard. Here you can visit the knowledge base to discover answers to your questions or, submit your own ticket. We will get back to you ASAP.

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    Help I cannot see my download

    Help I cannot see my download

    The Patchbay is user-generated. Before sellers can sell their content they must first pass the rigorous quality checks on their content. Sellers are also required to add download material for any product in which they sell that requires it. If there is nothing added to the download section in a product, the download will not be available on the front end. This is something that we will ALWAYS chase up as it is part of their terms & conditions. If you do not see a download file and you believe there should be one, file a ticket right away and we will investigate...

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