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    Due to the coronavirus and the immediate uncertainty placed on self-employed workers, we are immediately suspending Payment fees for Creators & halting bundles in order to send out weekly payments. We ask during this difficult time more than ever, if you are in a position to do so, please support your favourite creators & stay safe!

    WE DON'T JUST PICK YOU UP, WE BUILD YOU UP.
    BECOME A CREATOR

    Hi, my name is Gary, I built this platform & I'm a content creator, just like you. As content creators, we live in an ever-adapting world which increasingly demands more of our precious time. My goal was to develop a user-generated distribution platform that completely automated all the hassle that came with creating & selling content, either digitally or physically.

    We understand the pressures & requirements of being a content creator. Let's take a music producer as an example. Not only is your time at stake, but there is a level of investment needed. Studio monitors, computer processor capable of handling workloads, MIDI interfaces, audio interfaces or even your DAW. These cost money, thankfully The Patchbay allows you many ways to cover this cost. With the average pack lifetime so far accruing as much as £2200.

    At The Patchbay, we allow creators to think outside the box & offer product & service types only limited through imagination. Upload sample packs, VST instruments (with automatic serial distribution). Or offer services such as mixing & mastering through the internal messaging system. Maybe create & execute an automated vinyl release with automated stock depletion, pre-orders, packing slip print outs & tracking code support.

    All of this is done on the fly with state of the art optimizations delivered instantly from data centers across the globe. The Patchbay allows creators to feel closer than ever to their audience and offer them the freedom to focus on what matters most, the content. Your investments are covered through your passive income endeavors and your time, which is incredibly important, is freed up for the things that matter.

    We also handle all 1st line support with simple, efficient & extensive guidance, soon to be automated by AI.

    We curate the greatest talent from around the globe, fully onboard them & support them throughout their lifetime as a creator. We work closely to produce state of the art visuals perfect for their market & help them succeed to their greatest ability.

    Founded in 2016, we are home to the largest Retrowave & IDM producer community on earth, with over 7000 customers having purchased Retrowave related content alone.

    Our ultimate goal is to form the world's highest quality marketplace of user-generated content & services giving customers of our platform a cutting edge end result & mindblowing order experience each and every time.

    Top of our game

    Since the beginning, we have sold over 40,000 packs. We offer industry-leading royalty rates across our categories.

    Full confidence

    With over 7000 users we are rapidly expanding. There is always someone out there looking for your content.

    1-2-1 support

    We offer full onboarding, advice and personal support throughout.




    Perks of the project

    We offer custom 3D video services free of charge when you reach certain sales milestones.



    Automated

    Customers orders, creator balances & transactional data is all automated

    Analytics

    View analytics and reports, hone in on your niche. Capture more market.

    Tools

    Tools such as coupons, sale pricing, quantity discounts and SEO are at your fingertips.

    Support

    We are there every step of the way on a personal level, to guide you to stardom.

    The Crystal Clarity Promise




    We operate by guiding our creators to create markets within their niche, offering them unprecedented new oppertunities.


    Our sole end game is to form a true collective of talented individuals and to build a marketplace of the highest possible quality production packs.




     AGREEMENT FOR THE [CONTENT CREATOR/LISTING ADMIN]

     

    between

     

    THE PATCHBAY


    And

     

    [NAME] (“YOU”/”YOUR”))

    This is a general agreement between you the individual acting on behalf of yourself, an agency or company managing content and The Patchbay. By continuing to use the services to sell, you agree to the terms below. 

     

    TPB = The Patchbay



    OVERVIEW


    1. The Patchbay is a content management system that you are able to control to a high degree yourself. We give you all the tools to list the content and keep it automated.
    2. We encourage you to use the platform to its full potential, being and remaining active is an integral part of the community we are building.
    3. TPB holds no malice or opinion on individuals and is neutral. Everyone is entitled to apply to sell, even if you do not agree with that person regardless of gender, religion, sexual orientation or political view.


    PAYMENTS & COMMISSION RATES


    1. When a sale is made, the transaction is stored in your account balance.
    2. Payouts are automatic and frequent cycles of no more than 3 weeks.
    3. Once a payout is complete, your balance will reset to zero and begin to accumulate again.
    4. Commission rates are calculated by their respective categories. Below are the rates for categories unless superceded via written agreements.
    5. You MUST make sure a valid PayPal email is recorded in your payment area in settings in the dashboard, TPB cannot be held liable for late or returned payments. This includes setting up your PayPal account to accept foreign payments as we operate from the United Kingdom.
    6. When a sale is made, an email will be sent notifying you. 
    7. When a payment is made, an email will be sent notifying you.
    8. TPB reserves the right to periodically review prices to ensure the marketplace is fair. This mostly applies to exclusives uploaded by creators to ensure fair and practical prices.
    9. We use various technologies such as an automated abandoned cart, which, may offer a slight discount. We reserve the right to deduct up-to and not above 10% from the balance if a sale arises from this process. For example: Original sale price is £10, the cart is abandoned, the system algorithm supplies a 10% discount and the customer chooses to accept this, the end total is £9, the £1 is deducted and commissions are taken from the £9 accordingly. 
    10. This entire electronic agreement is sufficient to form the whole electronic agreement between you and TPB, if you become a verified creator on TPB this agreement will form the legal basis of both parties activities.




    CATEGORY RATES

    Any rate discussed and agreed upon in written methods such as Email will supercede the rates below.

    AUDIO PRODUCTION CONTENT:

    SOUNDBANKS & PRESETS 65% (70% If exclusive)

    AUDIO SAMPLES & SAMPLE PACKS 60% (65% If exclusive)

    PROJECT FILES 65% (70% If exclusive)

    SERVICES:

    MASTERING: 75%

    CUSTOM PRESET CREATION: 75%

    OTHER:

    MUSIC: 90%

    MERCH: 80% 

    PLUGINS: 70%


    From Sunday 2nd December 2018 The Patchbay will be splitting the payments fees it accrues when processing a payment from a customer and then processing that payment back to the seller. Since 2016 we have absorbed all payment fees. In order to streamline the platform, decrease overheads and make things fair across the board, we will be charging 2% per sale to process it. The other 3% will be absorbed by the platform. Nothing else will change


    YOUR OBLIGATIONS AND RIGHTS


    1. Any product on TPB - unless specifically designed and built for TPB - can be sold elsewhere, subject to intellectual property and copyright legislation. You are under no stranglehold and are effectively free of any deadlock or creative strain.
    2. You must not upload any pirated or redistributed material
    3. All material must be your own creation and not the work of others.
    4. You agree to treat the online entity/community with respect while you are a seller for TPB, absuing or trolling the community under your avatar is not going to be accepted.
    5. Any defamatory, libellous, obscene, or otherwise unlawful behaviour will not be tolerated and could lead to your expulsion from selling on TPB.
    6. Product information must be as informative as possible, please ensure your listing is correct and appropriate.
    7. All demos must retain the true nature of the product and also be as informative as possible.
    8. All sound packs require an audio demo of some form, video can be used in place of audio.
    9. Product image must be high res but low bandwidth image. The main image must fit 800x800 or within that ratio.  Own artwork is encouraged.
    10. You are responsible for ensuring your downloads are assigned and are live if applicable. Unassigned downloads lead to higher support requests.
    11. Constant tickets pertaining to not having a download in their purchase may lead to a warning, continuous abuse of not adding downloads to your products may lead to expulsion.
    12. You are responsible for providing and updating correct payment and contact details in your account.
    13. TPB is not responsible or liable for any delay or failure in making a payment if this is due to you providing incorrect details.
    14. You shall not, to the best of your knowledge and belief, upload any material containing viruses, Trojan horses, worms, time bombs, or other computer programming routines that are intended to damage, detrimentally interfere with, surreptitiously intercept, or expropriate any system, data or personal information.
    15. You shall comply with all applicable laws in performing your obligations and exercising your rights under this agreement.
    16. You must not disclose any confidential information to a third party without express authorization from TPB For the avoidance of doubt, confidential information includes, but is not limited to, any information (including, without limitation, in written, oral, visual or electronic form) which is not publicly available including, but not limited to, any information specifically designated by TPB as confidential; and any other information which should otherwise be reasonably regarded as possessing a quality of confidence. & This includes know-how and information about upcoming design elements, development, specifications, manuals, instructions, customer lists, sales, marketing, promotion, distribution, business plans, forecasts, and technical or other expertise
    17. You must not copy, remove or redistribute any content from TPB including text, information, data, software, executable code, images, audio, or video material in any medium or form provided by TPB without express prior consent from TPB.
    18. You can at any time terminate this agreement with TPB. TPB will act on this within 7 days and give written confirmation via email. Upon receiving confirmation that You wish to terminate this Agreement, all products will be permanently deleted along with your account. Alternatively and optionally, if You chose to upload your own products through the designer dashboard, You can access, modify and delete content by Your own actions before requesting account deletion.
    19. Any obligation on You not to do something includes an obligation not to allow that thing to be done.



    THE PATCHBAY’S OBLIGATIONS AND RIGHTS

    1. TPB cannot be held liable for poor sales, while we do endeavour to help your journey, the onus to be your own personal version of successful is on you. Remember, we are the distributor, you are the creator.
    2. TPB reserves the right to approve sellers based on quality and discretion, we will not approve an account unless we have been contacted with the source material to review
    3. TPB system is automated, it processes orders automatically and assigns the download files you upload instantly to the customer's library. If a refund is initiated ( which requires dispute mediation which the platform provides ) it will reflect in your account. Everything is in real-time. (refunds are only provided in cases where the purchase is an identical duplicate via mistake) We provide a case by case basis for any refund request. Regardless this will reflect in your account once a conclusion is made.
    4. TPB reserves the absolute right to change the layout/functionality of the dashboard or the website at any time. TPB is not liable for problems that arise from using the service, because, it is being provided as is.
    5. TPB reserves the right to amend these terms at any time. You shall be notified of any amendments via Email as soon as reasonably practicable.
    6. TPB can terminate this Agreement immediately if You fail to pay any amount due under this agreement or any other custom agreement on the due date for payment and remains in default not less than 14 days after being notified by Email to make such payment; This regards any external agreements where you pay fees, contracted payments for internal development, shipping arrangements etc. To be clear, for creators selling packs or physical listings with shipping handled by you, this does not affect you.
    7. TPB reserves to right to terminate the agreement with you or provide a warning if you commit a material breach of any other term of this agreement which breach is irremediable or (if such breach is remediable) fails to remedy that breach within a period of 7 days after being notified by Email to do so
    8. Repeatedly breaching any of the terms of this agreement in such a manner as to reasonably justify the opinion that its conduct is inconsistent with it having the intention or ability to give effect to the terms of this agreement can result in termination.
    9. Upon termination, all rights and authorizations granted by TPB to You under this agreement shall automatically terminate.


    INADEQUACY OF DAMAGES


    Without prejudice to any other rights or remedies that The Patchbay may have, You acknowledge and agree that damages alone would not be an adequate remedy for some breaches of the terms of this agreement (e.g. the disclosure of confidential information). Accordingly, The Patchbay shall be entitled to the remedies of injunction, specific performance or other equitable relief for any threatened or actual breach of the terms of this agreement

     

    WAIVER



     No failure or delay by The Patchbay to exercise any right or remedy provided under this agreement or by law shall constitute a waiver of that or any other right or remedy, nor shall it prevent or restrict the further exercise of that or any other right or remedy. No single or partial exercise of such right or remedy shall prevent or restrict the further exercise of that or any other right or remedy.



     ENTIRE AGREEMENT



    This agreement constitutes the entire agreement between You and The Patchbay and supersedes and extinguishes all previous agreements, promises, assurances, warranties, representations and understandings between them, whether written or oral, relating to its subject matter.

    You and The Patchbay agree that it shall have no remedies in respect of any statement, representation, assurance or warranty (whether made innocently or negligently) that is not set out in this agreement.

    Each party agrees that it shall have no claim for innocent or negligent misrepresentation or negligent misstatement based on any statement in this agreement.



    GOVERNING LAW


    any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales

    Each party irrevocably agrees that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with this agreement or its subject matter or formation (including non-contractual disputes or claims).


    IMPORTANT NOTICE!


    If you reside within the EU you may have to pay tax on your sales, the rules for each country are different and thus the link below will help you to find out the right information. You are wholly responsible for paying any tax you owe, we provide reports which you can view for ease, you can sort your sales by date, day, month, year and even by product.


    http://europa.eu/youreurope/business/vat-customs/buy-sell/index_en.htm


     

    BY CREATING AN ACCOUNT AND/OR AGREEING TO ACCEPT THE TERMS OF THIS

    DOCUMENT ELECTRONICALLY, YOU AGREE TO BE BOUND BY THE TERMS CONTAINED WITHIN.

    FOR THE AVOIDANCE OF DOUBT, THIS DOCUMENT IS INTENDED TO CREATE LEGAL RELATIONS